1. Introduction
BluePanther Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application BluePanther (the "App") and related services.
By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Profile photo, bio, location, and other details you choose to add
- Verification Information: Email verification data through our authentication provider (Clerk)
2.2 User-Generated Content
When you use our App, we collect content you create, including:
- Posts, comments, and messages
- Photos and media you upload
- Business listings and reviews
- Community contributions
2.3 Device Information
We automatically collect certain information about your device:
- Device type and model
- Operating system version
- Unique device identifiers
- Push notification tokens (Firebase FCM)
2.4 Usage Information
We collect information about how you use the App:
- Features accessed and interactions
- Time spent in the App
- Crash reports and performance data
3. How We Use Your Information
We use the collected information to:
- Create and manage your account
- Provide and maintain the App's features
- Enable communication between users
- Send push notifications (with your consent)
- Improve and personalize user experience
- Enforce our Community Guidelines
- Detect and prevent fraud or abuse
- Respond to your inquiries and support requests
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may collect information:
4.1 Clerk (Authentication)
We use Clerk for user authentication and account management. Clerk processes your email address and authentication data. https://clerk.com/privacy
4.2 Firebase Cloud Messaging (FCM)
We use Firebase FCM for push notifications. Firebase collects device tokens and may collect analytics data. https://policies.google.com/privacy
4.3 Amazon Web Services (AWS)
Our servers and data are hosted on AWS infrastructure. https://aws.amazon.com/privacy/
5. Data Storage and Security
Your data is stored on secure servers provided by Amazon Web Services (AWS). We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
- Secure password hashing
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as:
- Your account remains active
- Needed to provide you services
- Required by law or legitimate business purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
- Data Portability: Request your data in a portable format
- Withdraw Consent: Opt-out of optional data processing
To exercise these rights, please contact us at support@bluepanther.in
8. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@bluepanther.in
If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BluePanther Technologies
Email: support@bluepanther.in