1. Introduction
This Refund and Cancellation Policy outlines how you can cancel or seek a refund for any paid services or subscriptions on the BluePanther platform. BluePanther is a community platform that provides digital services - we do not sell or deliver physical products.
2. Services Covered
This policy applies to:
- Premium membership subscriptions
- In-app purchases
- Any other paid features or services offered through the platform
3. Cancellation Policy
You may cancel your subscription or paid service at any time. Cancellation requests will be processed within 2 days of receiving your request.
- You can cancel your subscription through the app settings or by contacting our support team
- Upon cancellation, you will continue to have access to paid features until the end of your current billing period
- No partial refunds will be provided for unused portions of the billing period unless otherwise specified
4. Refund Eligibility
Refunds may be considered in the following cases:
- Technical issues that prevent you from accessing paid services
- Duplicate or erroneous charges
- Service not delivered as described
- Request made within 2 days of purchase
Note: Refund requests made after 2 days of purchase will be reviewed on a case-by-case basis.
5. Non-Refundable Services
The following are generally non-refundable:
- Services that have been fully utilized or consumed
- Promotional or discounted purchases (unless required by law)
- Donations made through the platform
6. Refund Processing
For approved refunds, processing will be completed within 2 days.
- Refunds will be credited to the original payment method
- Bank processing times may vary and are not within our control
- You will receive a confirmation email once the refund has been initiated
7. How to Request a Refund or Cancellation
To request a refund or cancel your subscription:
- Email us at support@bluepanther.in
- Include your registered email/phone number
- Provide details of the purchase and reason for the refund request
- Include any relevant screenshots if reporting technical issues
8. Contact Us
If you have any questions about our Refund and Cancellation Policy, please contact us: